1. Minimum Billing: The minimum for any order is $35. There is a $10 surcharge for placing an order over the phone. Please order online!
2. Terms: Prepayment to be made by Visa, MC, Amex, Check, or Bank
Wire Transfer.
3. F.O.B.: Richmond, Virginia 23231, USA or Point of Origin as
specified on order acknowledgement.
4. Prices: Prices quoted are in US currency, are firm for 30 days
from the date of quotation. No taxes or freight are included unless
otherwise indicated. An order placed within that period will remain firm
for the duration of the order provided that you accept shipment upon
completion of manufacture.
5. Delivery: Lead times quoted are estimated, after receipt of your
prepayment and/or purchase order, and full release for manufacture,
based on partial shipments, unless more urgently required. Please let us
know your required delivery schedule. Expedited orders may be available
for certain products. An expediting service charge will be added to the
order, in addition to all freight charges.
6. Shipping: All freight charges are to be paid by the customer. -
UPS is our preferred carrier for domestic and international shipments of
packages under 150 lbs. - OLD DOMINION FREIGHT LINE is our preferred
carrier for oversized or overweight shipments. - FED-EX AIR or OTHER
CARRIERS may be substituted at your request. - There is a $15 surcharge
for shipments via FED-EX GROUND.
7. Order or Line Item Cancellation: After order entry but before
shipment, the policy is to charge for all expenses incurred as a result
of a customer change, with a minimum charge of 25% of the selling price
for cancellation of standard stocked products. For non-standard
products, after manufacturing has begun, additional surcharges up to
100% of the selling price will be paid by the customer.
8. Return Material: After shipment, standard stocked products may be
returned only if they are in a new and unused condition and in the
original packaging. Upon factory inspection and approval, a restocking
fee will apply, as follows: 1 to 30 days after the invoice date = 35% of
the purchase price. 31 to 90 days after the invoice date = 50% of the
purchase price. Over 90 days from the invoice date = No returns are
allowed. No returns are allowed for special ordered, non-standard, or
not readily consumable products.
9. Warranty: Our products are under warranty for manufacturer’s
defect for 90 days from date of shipment, unless otherwise specified.
Warranty is limited to repair or replacement at the discretion of the
manufacturer without charge for labor or materials.
Final approval and application for products quoted and sold is the
sole responsibility of the purchaser.
10. Sales Tax: BurnerParts.com collects sales taxes for products
shipped within the state of Virginia, unless the customer submits an
official exemption certificate. BurnerParts.com will not reimburse or
credit customers for taxes charged after an invoice has been generated.
11. Terms and Conditions are subject to change without notice.
