Return Policies


  • What are your general return policies?

    After shipment, standard stocked products may be returned only if they are in a new and unused condition and in the original packaging. Upon factory inspection and approval, a restocking fee will apply, as follows: 1 to 30 days after the invoice date = 35% of the purchase price. 31 to 90 days after the invoice date = 50% of the purchase price. Over 90 days from the invoice date = No returns are allowed. No returns are allowed for special ordered, non-standard, or not readily consumable products.

  • How do I return an item?

    After you have contacted us about a return, we will issue a RMA Number with the return address. (if the return is under the guidelines of our return policy)

  • How long is the return process?

    Upon return we will inspect and credit as suggested. The decision is made upon arrival of the return.

  • How will my money be credited to me?

    Returns may be used for future orders as credit or returned to the customer as a check. We also can refund a credit charge.

804.236.3881